Terms & Conditions
Last Updated: Jan 26 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website located at dashilabs (the “Site”), and any purchases or interactions you have with Dashi (“Company,” “we,” “us,” or “our”). By accessing the Site, placing an order, creating an account, subscribing to communications, or otherwise interacting with the Company, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all applicable laws and regulations.
If you do not agree to these Terms, you must discontinue use of the Site immediately.
1. Eligibility and User Responsibility
You must be at least eighteen (18) years old to access or use this Site or purchase any products. By using the Site, you represent and warrant that you are legally capable of entering into a binding contract.
You agree to provide accurate, current, and complete information when creating an account, placing an order, or communicating with the Company. You are solely responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. The Company shall not be liable for any loss or damage arising from unauthorized access to your account.
2. License to Use the Site
Subject to your compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site solely for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, display, sell, license, reverse engineer, scrape, or exploit any portion of the Site or its content without the Company’s prior written consent.
All rights not expressly granted are reserved by the Company.
3. Prohibited Conduct
You agree not to engage in any conduct that:
• Violates any applicable local, state, federal, or international laws or regulations;
• Infringes upon intellectual property, privacy, or contractual rights of any party;
• Attempts to gain unauthorized access to any systems, networks, or data;
• Interferes with the security, integrity, or performance of the Site;
• Uploads or transmits malware, viruses, or harmful code;
• Submits false, misleading, or fraudulent information;
• Uses automated systems, bots, scraping tools, or data mining techniques without permission;
• Abuses promotional offers, referral programs, or pricing systems;
• Engages in harassment, defamatory conduct, or harmful communications.
The Company reserves the right to suspend or terminate access for any violation.
4. Orders, Pricing, and Payment
All prices displayed on the Site are in U.S. dollars and are subject to change without notice. The Company reserves the right to correct any pricing errors, inaccuracies, or omissions, even after an order has been submitted.
All orders are subject to acceptance and product availability. The Company may refuse, cancel, or limit orders at its sole discretion, including but not limited to suspected fraud, abuse of promotions, inventory shortages, or payment authorization failures.
Payment must be successfully processed prior to shipment. By submitting payment information, you represent that you are authorized to use the payment method provided.
5. Shipping, Risk of Loss, and Force Majeure
Products ship from Florida unless otherwise stated. Shipping fees and estimated delivery timelines are displayed at checkout and are estimates only and not guaranteed. The Company does not guarantee delivery dates or transit times.
Title to products and risk of loss pass to the customer upon transfer of the products to the shipping carrier, to the fullest extent permitted by applicable law.
The Company shall not be liable for any delay, loss, damage, interruption, or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, severe weather, pandemics, epidemics, governmental actions, regulatory changes, labor disputes, supply chain disruptions, carrier delays, transportation failures, power outages, internet or system outages, or acts or omissions of third-party service providers (“Force Majeure Events”).
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, the Company is not responsible for lost, stolen, damaged, or misdelivered packages.
Customers are solely responsible for providing accurate shipping information and for ensuring that the delivery location is secure and accessible.
Any replacement shipments, credits, or refunds issued for delivery-related issues are provided solely at the Company’s discretion and do not create any obligation for future accommodations.
6. International Orders and Customs Compliance
If the Company offers international shipping, you acknowledge and agree that:
• You are solely responsible for understanding and complying with all import laws, regulations, restrictions, labeling requirements, duties, taxes, and customs procedures in your destination country.
• The Company makes no representation that products are lawful for import into your jurisdiction.
• Customs authorities may delay, inspect, seize, or reject shipments at their discretion.
• Any duties, taxes, brokerage fees, penalties, storage fees, or confiscations are your responsibility.
• The Company is not responsible for refunds or replacements for shipments rejected, delayed, or seized by customs.
Export and Sanctions Compliance.
You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to United States sanctions or export restrictions. You agree to comply with all applicable export control laws and regulations.
7. Subscriptions and Automatic Billing (If Applicable)
If you enroll in a subscription or recurring delivery program, you authorize the Company to automatically charge your payment method at the disclosed frequency and price until canceled.
You are responsible for managing your subscription and ensuring timely cancellation prior to renewal. Failure to cancel before the billing date constitutes authorization for continued billing.
The Company reserves the right to modify subscription pricing, frequency, or availability with reasonable notice.
8. Promotions, Discounts, and Gift Cards
Promotions, discount codes, referral programs, and gift cards are subject to separate terms and may be modified, suspended, or terminated at any time. Abuse or misuse of promotions may result in cancellation of orders or account suspension.
Promotions have no cash value and may not be combined unless expressly stated.
9. Product Information and FDA Disclaimer
All product descriptions, ingredient lists, dosage guidance, blog content, and educational materials provided by the Company are for informational and educational purposes only and are not intended as medical advice.
Dietary supplements sold by the Company:
• Have not been evaluated by the U.S. Food and Drug Administration (FDA)
• Are not intended to diagnose, treat, cure, or prevent any disease
• Should not be used as a substitute for professional medical advice, diagnosis, or treatment
You should consult a qualified healthcare professional before using any supplement, especially if you:
• Are pregnant or nursing
• Have a medical condition or chronic illness
• Take prescription or over-the-counter medications
• Have allergies, sensitivities, or dietary restrictions
Individual results may vary. The Company makes no guarantees regarding the efficacy, results, or benefits of any product.
10. Medical Disclaimer and Assumption of Risk
The Company’s products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. The Company does not provide medical advice, diagnosis, or treatment. All information provided on the Site, including product descriptions, articles, blog posts, emails, videos, and social media content, is for informational and educational purposes only and is not a substitute for professional medical advice.
You should consult a qualified healthcare professional before using any supplement, especially if you:
• Are pregnant or nursing
• Have a medical condition
• Are taking prescription or over-the-counter medications
• Have allergies, sensitivities, or dietary restrictions
Individual results may vary. No specific outcomes, benefits, or efficacy are guaranteed.
By using the Site or products, you voluntarily assume all risks associated with the purchase, handling, storage, and consumption of the Company’s products, including but not limited to adverse reactions, allergic responses, or other health issues.
In the event of a medical or mental health emergency, seek immediate professional care (e.g., call 911 or go to the nearest emergency room).
To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use, misuse, or reliance on any product or information provided.
11. User Content and Testimonials License
By submitting or posting any reviews, testimonials, comments, photos, videos, or other content (“User Content”) on the Site or via any Company channels, you irrevocably grant the Company, its affiliates, successors, licensees, and assigns a perpetual, worldwide, royalty-free, fully sublicensable, and transferable license to:
• Use, reproduce, modify, adapt, publish, display, distribute, and create derivative works of such content
• Include User Content in marketing, promotional, educational, and operational materials, on any media now known or later developed
You represent and warrant that:
• You are the sole owner of the User Content or otherwise have the full rights, licenses, and permissions necessary to grant these rights to the Company
• The User Content does not infringe, misappropriate, or violate any intellectual property, privacy, publicity, or other rights of any third party
• You waive any right to inspect or approve the finished product or the use of your User Content
You acknowledge and agree that the Company has the right to remove, edit, or refuse to display any User Content at its sole discretion and is not responsible for any claims, damages, or disputes arising from your submission.
You release the Company from any liability arising out of or related to the use of User Content, including claims of infringement, defamation, or privacy violation.
12. Third-Party Links and Services
The Site may contain links to third-party websites, services, advertisements, or content that are not owned, operated, or controlled by the Company (“Third-Party Sites”). The Company does not endorse, guarantee, or assume any responsibility for the content, products, services, privacy policies, or practices of any Third-Party Sites.
By accessing or using any Third-Party Sites linked from our Site, you do so at your own risk. The Company is not responsible for:
• Any errors, inaccuracies, or omissions on Third-Party Sites
• The availability, reliability, or quality of third-party products or services
• Any loss, injury, claim, or damage incurred as a result of your use of, or reliance on, Third-Party Sites
You should review the terms and privacy policies of any Third-Party Sites before providing personal information or making a purchase. The Company strongly encourages caution when interacting with third-party content.
The inclusion of any links does not imply endorsement, sponsorship, or approval of the linked site or its content.
13. Intellectual Property and Copyright Policy
All content on the Site, including but not limited to text, images, graphics, logos, trademarks, videos, software, designs, product photos, marketing materials, and educational content (collectively, “Content”) is owned by or licensed to the Company and is protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.
Unauthorized use of the Content is strictly prohibited. This includes, but is not limited to:
• Copying, reproducing, distributing, modifying, or creating derivative works of the Content
• Displaying or publicly performing the Content for commercial purposes without written permission
• Using the Company’s trademarks, logos, or brand elements in any manner likely to cause confusion
The Company reserves all rights not expressly granted.
The Company complies with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices. Any infringement claims should be submitted in accordance with the DMCA.
DMCA Notice Procedure
If you believe that any content on the Site infringes your copyright, you may submit a notice containing the following:
1. A physical or electronic signature of the copyright owner or authorized representative
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the material claimed to be infringing and its location on the Site
4. Your contact information (address, phone number, email)
5. A statement that you have a good faith belief that the use of the material is not authorized
6. A statement, under penalty of perjury, that the information in the notice is accurate
Notices should be sent to:
📧 dashilabss@gmail.com
The Company reserves the right to remove or disable access to infringing content and to terminate accounts of repeat infringers.
13A. Third-Party / Inadvertent Copyright Disclaimer
The Company makes reasonable efforts to ensure that all content on the Site is original or properly licensed. However, some content may include materials provided by third parties.
If you believe any content on the Site infringes your intellectual property rights, please contact us promptly at:
📧 dashilabss@gmail.com
The Company will review all claims in good faith and may remove, disable, or modify any content as appropriate.
The Company is not liable for any unintentional or inadvertent infringement and relies on good faith and prompt resolution of claims to limit exposure.
14. Termination and Suspension
The Company reserves the right, in its sole discretion, to suspend, restrict, or terminate your access to the Site, services, accounts, or content at any time, with or without notice, for any reason, including but not limited to:
• Violation of these Terms or any applicable laws, regulations, or third-party rights
• Unauthorized use of the Site, content, or services
• Fraudulent, abusive, or harmful behavior
• Excessive chargebacks, disputes, or suspicious payment activity
• Any conduct that may harm the Company, its affiliates, other users, or third parties
• Technical or operational reasons, including maintenance, security, or system integrity
Upon termination or suspension:
• All rights granted to you under these Terms will immediately cease
• You must immediately stop using the Site and its content
• The Company may delete or retain your content, account information, or other data at its sole discretion
The Company shall not be liable for any loss or damages resulting from termination, suspension, or restriction of access, including loss of content, data, or any other information.
15. Disclaimer of Warranties
The Site, products, services, and all content are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express, implied, statutory, or otherwise. This includes, but is not limited to, warranties of:
• Merchantability
• Fitness for a particular purpose
• Accuracy, completeness, or reliability of content
• Non-infringement of third-party rights
• Availability, security, or uninterrupted operation of the Site, services, or systems
The Company does not guarantee:
• That the Site or products will meet your requirements or expectations
• That the Site will be error-free, secure, or free from viruses, malware, or other harmful components
• That product usage will produce any specific results, outcomes, or benefits
You acknowledge that use of the Site and products is at your sole risk, and you assume all responsibility for any reliance on information, content, or products provided by the Company.
To the fullest extent permitted by law, the Company expressly disclaims all warranties, whether express, implied, or statutory, and shall not be liable for any damages arising from the use of or inability to use the Site or products.
16. Limitation of Liability
To the fullest extent permitted by law, the Company, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, including but not limited to:
• Loss of profits, revenue, or business opportunities
• Loss, corruption, or disclosure of data
• Personal injury or illness
• Property damage
• Costs associated with product misuse, allergy, or sensitivity
Regardless of the cause of action, the Company’s total cumulative liability arising out of or related to your use of the Site, products, services, or these Terms shall not exceed the amount actually paid by you for the specific product, service, or transaction giving rise to the claim.
This limitation applies even if the Company has been advised of the possibility of such damages, and applies to all claims in contract, tort, warranty, negligence, strict liability, or otherwise.
Certain jurisdictions may not allow the limitation or exclusion of certain damages, so some of the above exclusions may not apply to you. In such cases, the Company’s liability shall be limited to the maximum extent permitted by law.
17. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its parent companies, affiliates, officers, directors, employees, agents, licensors, and partners from and against any and all claims, demands, losses, liabilities, damages, costs, or expenses, including reasonable attorneys’ fees and court costs, arising out of or related to:
• Your use, misuse, or attempted use of the Site, products, services, or promotions
• Your violation of these Terms or any applicable laws, regulations, or third-party rights
• Your User Content submissions, including reviews, testimonials, photos, videos, or comments
• Your interaction with other users or third-party content through the Site or social media channels
• Any claim relating to your purchase, handling, storage, or consumption of products, including allergic reactions, sensitivities, or misuse
• Your participation in promotions, referral programs, or subscription services
You agree to cooperate fully in the defense of any such claim. The Company reserves the right, at its sole discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree not to settle or compromise any claim without the Company’s prior written consent.
18. Chargebacks and Fraud Prevention
The Company reserves the right, in its sole discretion, to investigate, challenge, or dispute any chargebacks, claims for refunds, or other payment disputes that we believe are fraudulent, abusive, or in violation of these Terms.
This includes, but is not limited to:
• Unauthorized, excessive, or repeated refund requests
• Use of stolen or unauthorized payment methods
• Misrepresentation of orders, promotions, or product eligibility
• Any attempt to circumvent our Return, Refund, or Free Gift policies
Accounts or users found to be engaging in fraudulent, abusive, or suspicious activity may be subject to:
• Immediate suspension or termination of the account
• Denial of future purchases
• Reporting to payment processors, banks, or credit card networks
• Legal action to recover losses, including fees and costs
By using the Site and purchasing products, you acknowledge that the Company may take appropriate measures to protect its business and other users from fraudulent activity, at its sole discretion.
19. Electronic Communications Consent
By accessing the Site, creating an account, or providing your contact information, you consent to receive communications from the Company electronically, including but not limited to:
• Transactional emails (order confirmations, shipping updates, account notifications)
• Notices, disclosures, agreements, and policy updates
• Marketing, promotional, or informational communications, if you have opted in
You agree that such electronic communications satisfy any legal requirement that communications be in writing, consistent with the Electronic Signatures in Global and National Commerce Act (ESIGN, 15 U.S.C. § 7001 et seq.), the Uniform Electronic Transactions Act (UETA), and any applicable international laws.
You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions provided in emails or by contacting the Company at:
📧 [Your Support Email]
Withdrawal of marketing consent will not affect your ability to receive transactional or legally required communications.
20. Arbitration Agreement and Class Action Waiver
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, products, or services (collectively, “Dispute”) shall be resolved exclusively by binding arbitration administered under the Federal Arbitration Act (9 U.S.C. §§ 1–16), except as may be required by applicable law.
Key Terms:
• Waiver of Jury Trial: You and the Company waive the right to a trial by jury.
• Individual Claims Only: Arbitration shall proceed on an individual basis only; class actions, collective actions, and representative actions are prohibited.
• Venue and Governing Law: Arbitration shall be conducted in Florida, unless otherwise required by law, and the arbitration process shall be governed by the laws of the State of Florida.
• Costs and Fees: Each party shall bear its own costs and attorney’s fees, except as otherwise provided by the arbitrator or applicable law.
• Binding Decision: The arbitrator’s award shall be final, binding, and enforceable in any court of competent jurisdiction.
• Exceptions: Nothing in this clause prevents you from filing a claim in small claims court for disputes within the court’s jurisdictional limits.
• Scope: This arbitration agreement applies to all claims arising from or related to the Site, products, services, or these Terms, including statutory, tort, contract, or equitable claims.
By using the Site or purchasing products, you acknowledge that you have read, understood, and agreed to this arbitration and class action waiver clause.
21. Governing Law and Venue
These Terms, your use of the Site, and any disputes arising from or related to the Site, products, or services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
Venue:
• Any legal action not subject to arbitration under these Terms shall be brought exclusively in the state or federal courts located in Florida, and you consent to the personal jurisdiction of such courts.
• For users accessing the Site from outside the United States, these Terms shall still be governed by Florida law, but certain rights or remedies may be subject to local laws where applicable.
By using the Site, you consent to this governing law and venue and agree to waive any objection based on forum non-conveniens or similar doctrines.
22. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or other competent authority, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms.
The remaining provisions of these Terms shall remain in full force and effect and shall continue to govern your relationship with the Company.
The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, nor the validity or enforceability of the Terms as a whole.
23. Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of the Company. Any attempted assignment without consent is null and void.
The Company may assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, without restriction or notice, including in connection with a merger, acquisition, corporate restructuring, or sale of assets.
These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
24. Waiver
The failure of the Company to enforce any provision of these Terms at any time shall not be construed as a waiver of its rights to enforce that provision or any other provision in the future.
No waiver by the Company of any breach, right, or remedy under these Terms shall be effective unless made in writing and signed by an authorized representative of the Company.
Any waiver of a specific breach shall not constitute a waiver of any subsequent or different breach, and the Company’s rights under these Terms shall remain fully enforceable.
25. Survival
The following sections, and any other provisions that by their nature should survive termination, shall survive the termination or expiration of these Terms:
• Intellectual Property and Copyright
• Disclaimers and Warranties
• Limitation of Liability
• Indemnification
• Dispute Resolution and Arbitration
• Governing Law and Venue
• Privacy Rights and Data Protection
• Refund, Return, and Free Gift Policies
• Waiver and Severability
• Electronic Communications
Termination of your account, access, or use of the Site shall not relieve you of obligations arising prior to termination, and the Company retains all rights and remedies available under these Terms or applicable law.
26. Entire Agreement
These Terms, together with the Privacy Policy, Return & Refund Policy, and any other documents expressly incorporated herein by reference, constitute the entire agreement between you and the Company regarding your access to the Site, use of services, and purchase of products.
They supersede all prior or contemporaneous agreements, understandings, negotiations, and communications, whether written or oral, relating to the same subject matter.
No other statements, representations, or promises made by the Company or its representatives shall be binding, except as expressly set forth in these Terms.
27. Changes to Terms
The Company reserves the right to modify, update, or revise these Terms at any time, in whole or in part, without prior notice.
• Notification: Material changes may be communicated via email, website notice, or other reasonable means.
• Continued Use: Your continued access to or use of the Site, services, or products after the effective date of any changes constitutes your acceptance of the revised Terms.
• Effective Date: Revised Terms take effect immediately upon posting unless otherwise stated.
• Review Obligation: You are encouraged to review these Terms periodically to stay informed of any updates.
If you do not agree to any updated Terms, you must cease use of the Site and services immediately.
28. Privacy Policy Incorporation
Your access to and use of the Site, as well as any purchases or interactions with the Company, are also governed by our Privacy Policy. The Privacy Policy explains how we collect, use, store, disclose, and protect your personal information.
By accessing the Site, creating an account, or placing an order, you consent to the collection, use, and sharing of your information in accordance with the Privacy Policy.
The Privacy Policy is expressly incorporated into these Terms by reference and is considered an integral part of your agreement with the Company.
You are encouraged to review the Privacy Policy periodically, as it may be updated from time to time.
Contact Information
📧 dashilabss@gmail.com