Privacy Policy
Last Updated: Jan 26 2026
This Privacy Policy describes how Dashi (“we,” “us,” or “our”) collects, uses, stores, protects, and shares your personal information when you access or make a purchase from Dashilabs (the “Site”). By using the Site or purchasing products, you agree to this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Site.
1. Information We Collect
We collect personal information you voluntarily provide when you:
• Create an account
• Place an order
• Subscribe to marketing emails or SMS communications
• Contact customer support
• Submit reviews, testimonials, or user content
• Participate in promotions, surveys, or giveaways
Information may include your name, email address, shipping and billing addresses, phone number, payment information (processed securely by third-party processors), order history, account credentials, and communications.
We also automatically collect certain data via cookies and similar technologies to improve your experience and understand site usage, including IP address, browser type, device information, referring URLs, pages visited, and interaction data.
We may also receive information from third parties such as payment processors, shipping partners, marketing platforms, analytics providers, social media platforms, and customer support tools.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Deliver products and services
• Communicate order status and customer support updates
• Manage subscriptions and recurring billing
• Personalize your shopping experience
• Send marketing communications if you opt in
• Analyze site performance and customer behavior
• Prevent fraud and maintain security
• Comply with legal obligations
• Enforce our Terms and policies
We do not sell your personal information for monetary compensation.
3. Sharing Your Information
We may share your personal information with third parties only as necessary to operate our business and provide services, including:
• Service providers (e.g., payment processors, shipping carriers, website hosts, IT providers) for order fulfillment and technical support.
• Analytics and marketing platforms to improve and personalize your experience.
• Customer support systems to handle inquiries and issues.
• Legal, accounting, and regulatory authorities as required by law, regulation, or legal process.
• Business partners assisting with operations, promotions, or fulfillment.
Additional Protections:
• All third parties are contractually required to protect your information and may only use it for the purposes we specify.
• We do not sell your personal information for monetary consideration.
• Only the minimum information necessary is shared to achieve the intended business purpose (e.g., shipping address for delivery, email for order confirmation).
• If information is transferred outside your jurisdiction (e.g., outside the U.S.), we take steps to ensure an adequate level of protection in accordance with applicable law.
4. Cookies & Tracking
Our Site uses cookies, pixels, tags, and similar technologies to enhance your experience and provide services, including:
• Functional Cookies: Remember your preferences and settings.
• Performance and Analytics Cookies: Track usage patterns to improve Site performance and functionality.
• Advertising, Retargeting, and Attribution Cookies: Enable relevant advertising, measure campaign performance, and attribute conversions.
• Third-Party Cookies: We may allow third-party partners (e.g., Google, Facebook, analytics providers) to place cookies for analytics, marketing, and advertising purposes.
Your Choices:
• You can disable cookies in your browser settings at any time.
• Certain features of the Site may not function properly if cookies are disabled.
• EU residents may consent to non-essential cookies through the Site’s cookie banner or settings.
• California residents may opt out of the sale or sharing of personal information via the “Do Not Sell My Personal Information” link in accordance with CCPA/CPRA.
Data Use:
• Information collected via cookies is used only for the purposes described above and shared only with parties bound by confidentiality obligations.
5. Marketing Communications
By providing your contact information, you may receive promotional emails, SMS messages, or other communications from the Company. You have the right to opt out at any time by:
• Clicking the unsubscribe link in any marketing message, or
• Contacting us directly at 📧 [Your Support Email].
Important:
• Transactional or service-related messages (e.g., order confirmations, shipping notifications, account updates) are not optional and will continue even if you opt out of marketing communications.
• For SMS communications, message and data rates may apply as determined by your mobile carrier.
• California residents may exercise their CCPA/CPRA rights to opt out of the sale or sharing of personal information.
• EU residents have rights under GDPR to withdraw consent for marketing communications at any time.
6. Data Retention
The Company retains personal information only for as long as necessary to:
• Fulfill the purposes for which it was collected, including processing orders, providing services, and maintaining customer accounts;
• Comply with applicable legal, tax, or regulatory obligations;
• Resolve disputes, enforce agreements, or protect legal rights;
• Maintain internal records for operational, historical, or business analysis purposes.
Deletion and Anonymization:
• Once personal information is no longer needed for the purposes outlined above, it will be securely deleted, anonymized, or aggregated in a manner that prevents identification of individuals.
• Users may request deletion of their personal information in accordance with their applicable jurisdiction rights (e.g., CCPA/CPRA for California residents, GDPR for EU residents).
Note: Some data may be retained longer if required by law or for legitimate business purposes, including dispute resolution, fraud prevention, or compliance obligations.
7. Data Security
The Company takes the protection of your personal information seriously and implements reasonable administrative, technical, and physical safeguards to protect against:
• Unauthorized access, disclosure, alteration, or destruction of personal data;
• Cybersecurity threats, including hacking, phishing, or malware;
• Accidental loss or misuse of information.
Security Measures Include:
• Encryption of sensitive data in transit and at rest;
• Access controls limiting employee access to personal information on a need-to-know basis;
• Regular security assessments and monitoring of systems;
• Secure storage of physical and digital records.
Limitations:
• No security system is completely foolproof. While we take reasonable measures to protect personal information, the Company cannot guarantee absolute security of data transmitted to or stored on our systems.
• You are responsible for maintaining the confidentiality of your account credentials and any devices you use to access the Site.
Use of the Site:
• Accessing or using the Site constitutes acceptance of these security risks. The Company is not liable for unauthorized access or breaches outside of its reasonable control.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
• Access the personal information we have collected about you.
• Correct inaccurate, incomplete, or outdated information.
• Request deletion of your personal information, subject to applicable legal and contractual exceptions.
• Opt out of marketing communications.
• Request data portability, where applicable.
• Restrict or object to certain processing activities, such as profiling or automated decision-making.
California Residents (CCPA / CPRA):
If you are a California resident, you may have the following additional rights:
• The right to know what personal information we collect, use, disclose, or sell.
• The right to request access to specific pieces of personal information we have collected.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to correct inaccurate personal information.
• The right to limit the use and disclosure of sensitive personal information.
• The right to opt out of the sale or sharing of personal information.
• The right not to receive discriminatory treatment for exercising any privacy rights.
To exercise any applicable rights, please contact us at:
📧 [Your Support Email]
We may require verification of your identity before processing any request. We will respond to verified requests within the timeframes required by applicable law.
Note: We do not sell personal information for monetary compensation.
9. Children’s Privacy
This Site is not intended for individuals under the age of 18, and we do not knowingly collect data from individuals under 18. We comply with COPPA (15 U.S.C. §§ 6501–6506) and Florida privacy statutes.
10. Business Transfers
In the event of a merger, acquisition, reorganization, financing, or sale of all or a portion of our assets, your personal information may be transferred as part of the business transaction.
The acquiring or successor entity will assume the rights and obligations regarding your personal information as described in this Privacy Policy, and we will take reasonable steps to ensure your data continues to be protected in accordance with applicable law.
11. Third-Party Websites
The Site may contain links to third-party websites, services, or advertisements. These links are provided for your convenience only.
We do not control, endorse, or assume any responsibility for the content, products, services, or privacy practices of third-party websites.
Your interactions with third-party websites are solely at your own risk, and we encourage you to review their privacy policies and terms of use before providing any personal information.
12. Electronic Communications & E-Signature
By using the Site, creating an account, or purchasing products, you consent to receive communications electronically, including transactional emails, notices, disclosures, agreements, and marketing communications (if opted in).
Electronic communications satisfy any legal requirement that such communications be in writing and have the same legal effect as paper communications, consistent with the Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq.).
You may withdraw your consent to receive marketing communications electronically at any time; however, transactional or legally required communications will still be sent electronically.
13. Changes to This Policy
The Company reserves the right to modify, update, or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.
